Stay connected with your customers via social media



Stay connected with your customers via social media

Category : Uncategorized / by

We know that many businesses are facing unexpected challenges including keeping in touch with customers, so we wanted to share a few things you can do now to get ahead of these challenges and stay connected.

Customers are still looking for a sense of certainty and connection, and that often comes from the brands they love.

Tips to keep in touch

Keep up customer relationships

Customers can contact you directly on Facebook if your normal hours have changed or your business is closed. Make sure your Page Inbox is set up so you can answer questions, and save time by setting up an automated response to frequently asked questions such as store closures.

Take your events online

See which parts of your business you can shift online — especially as people are at home spending more time on their devices. If you have to postpone or cancel an event, try hosting a free Live session on Facebook instead. If your store is closed, you can still showcase your products or service in a Live session as well.


If you have not yet trialled using an instant messaging or ‘live chat’ platform on your website, now may prove a very good time to do so. While maintaining an up-to-date COVID-19 information section on your site will satisfy those looking for quick, convenient answers to their questions, there will be plenty of people seeking the reassurance of direct contact with a real person – especially if they are stuck at home. With stores closed, you could redirect staff resources to providing service via an IM platform, and double up by having them simultaneously engaging with customer queries on social media, too.

Reward your customers

One great way to reward people is with competitions and contests. Run an Instagram campaign that asks people to vote on their favorite product through a Stories poll. Try a Facebook contest where customers can share photos that also highlight your products

Provide Promotions That Can Be Redeemed When Normality Resumes

While clients may not be able to purchase as usual during the current crisis, you can secure their custom once life gets its rhythm back. A special discount or reward that can be used down the road provides a personal touch and makes you the first port of call when your services are back up and running.

Email Communications

If you have already built list of email subscribers. Start connecting with them via email.  Share your online videos, tips, product information etc to your subscribers via email.

Share frequent updates

Posting is a great way to keep your customers informed when you’re experiencing changes. Announce your adjusted hours, share measures you’re taking to keep safe, or explain the ways customers can still place orders with your business.

Share This :

Comments (48)

  1. janney
    August 28, 2020

    like to say cheers for a fantastic post and all round thrilling blog
    Also visit to know Amazing Youtube Alternative To Make Fast Money –

  2. Kathy
    September 9, 2020

    I couldn’t resist commenting. Very well written!

    my website: Wilhemina

  3. Stephaine
    September 10, 2020

    A motivating discussion is worth comment. I do believe that you should write more about this subject, it might not be a taboo
    subject but usually people don’t discuss such topics. To the next!
    Kind regards!!

    my web site … Stacy

  4. Kristal
    September 10, 2020

    Superb post however , I was wanting to know if you could write a litte more on this subject?
    I’d be very grateful if you could elaborate a little bit further.
    Thank you!

    Here is my web blog :: harbor freight drain snake review

  5. Glenn
    September 10, 2020

    you are in reality a just right webmaster.
    The web site loading pace is incredible. It sort of
    feels that you are doing any unique trick. Also, The contents are masterwork.
    you have performed a magnificent task on this matter!

    Here is my webpage :: led work light lowes

  6. Edythe
    September 10, 2020

    This blog was… how do I say it? Relevant!! Finally I have found something that helped me.

    Thank you!

    Visit my web blog :: tabou stories love episodes hack

  7. Maribel
    September 10, 2020

    Hi! I realize this is kind of off-topic but I had to ask.
    Does managing a well-established blog such as yours require a large amount of
    work? I’m brand new to writing a blog however I do write in my diary every day.
    I’d like to start a blog so I can easily share my experience
    and thoughts online. Please let me know if you have any kind of suggestions or tips for
    brand new aspiring bloggers. Appreciate it!

    Here is my site huuuge casino mod sbenny

  8. Flossie
    September 10, 2020

    It’s an amazing paragraph for all the web users; they will obtain benefit
    from it I am sure.

    My blog post :: Tabou Stories hack

  9. Jacqueline
    September 10, 2020

    I have learn several just right stuff here. Certainly worth bookmarking for revisiting.
    I wonder how so much effort you place to make the sort of great informative web site.

    Also visit my site: progressive reloading press reviews

  10. Jacquetta
    September 10, 2020

    Hello Dear, are you actually visiting this web site regularly, if so
    then you will definitely take pleasant experience.

    Here is my blog: seven deadly sins hackers

  11. Misty
    September 10, 2020

    Wonderful article! We will be linking to this great content on our site.

    Keep up the great writing.

    Here is my blog post :: merge dragons coin farming

  12. Brigida
    September 10, 2020

    What’s up Dear, are you genuinely visiting this
    site on a regular basis, if so afterward you will without doubt obtain fastidious experience.

    Review my page: rise of kingdoms cheats 2019

  13. Kandis
    September 11, 2020

    I think everything said was actually very logical.
    But, consider this, suppose you wrote a catchier title?

    I am not saying your content is not solid, but what if you added a post title to maybe get folk’s attention?
    I mean Stay connected with your customers via social media
    – Sprout Digital is kinda boring. You should glance at Yahoo’s front page and note how they write post headlines to get viewers interested.

    You might add a video or a related picture or two to get people excited about everything’ve written. Just my
    opinion, it could make your posts a little bit more interesting.

    My web-site … race kings hack online generator

  14. Joeann
    September 11, 2020

    Attractive section of content. I just stumbled upon your website and in accession capital to assert that I get
    actually enjoyed account your blog posts. Anyway I will be subscribing to your feeds and even I
    achievement you access consistently rapidly.

    Feel free to visit my website – afk arena cheatsheet

  15. Stormy
    September 11, 2020

    Hey there! This post couldn’t be written any better! Reading through this post reminds me of my good old
    room mate! He always kept talking about this.
    I will forward this page to him. Fairly certain he will have a good read.

    Thanks for sharing!

    Feel free to visit my blog – pole saws cordless

  16. Raina
    September 11, 2020

    I have been surfing online more than 4 hours today, yet I never
    found any interesting article like yours. It is pretty worth enough for
    me. Personally, if all webmasters and bloggers made good content as you did, the internet will be much more useful than ever before.

    Here is my webpage – wwe champions cards

  17. Stanton
    September 11, 2020

    Have you ever considered creating an e-book or guest authoring on other websites?
    I have a blog centered on the same topics you
    discuss and would really like to have you share some stories/information. I know my audience would enjoy your work.
    If you are even remotely interested, feel free to shoot me an email.

    Also visit my web page: wwe champions cheats android

  18. Nilda
    September 11, 2020

    It’s a shame you don’t have a donate button!
    I’d most certainly donate to this superb blog! I guess for
    now i’ll settle for book-marking and adding your
    RSS feed to my Google account. I look forward to new updates and will share this blog with my Facebook group.

    Talk soon!

    Check out my web blog; rise of kingdoms cheats download

  19. Keith
    September 11, 2020

    Woah! I’m really loving the template/theme of this blog.
    It’s simple, yet effective. A lot of times it’s
    very hard to get that “perfect balance” between user friendliness and
    visual appearance. I must say you’ve done a
    great job with this. Additionally, the blog loads extremely quick for me on Firefox.
    Outstanding Blog!

    Here is my page mutants genetic gladiators hack apk 2020

  20. Darby
    September 11, 2020

    Asking questions are actually nice thing if you are not understanding something fully, except this article gives nice understanding yet.

    Feel free to surf to my web page … imvu hack online

  21. Kelsey
    September 11, 2020

    Hi there this is kind of of off topic but I was wondering if blogs use
    WYSIWYG editors or if you have to manually code with HTML.
    I’m starting a blog soon but have no coding knowledge so I wanted to get guidance from someone with experience.
    Any help would be enormously appreciated!

    Look at my web page – best tig torch for everlast welder –,

  22. Charity
    September 11, 2020

    continuously i used to read smaller articles that also clear their motive,
    and that is also happening with this post which I am reading here.

    my blog … mobile legends adventure hack diamond

  23. Marko
    September 11, 2020

    Hello, I would like to subscribe for this blog to
    obtain newest updates, thus where can i do it please help out.

    Have a look at my blog – merge dragons hacks android

  24. Elinor
    September 11, 2020

    great points altogether, you just gained a brand new reader.
    What would you suggest about your put up that you simply made a few
    days in the past? Any sure?

    Feel free to surf to my blog post rise of kingdoms hack no human verification

  25. Abe
    September 11, 2020

    I’ve been browsing online more than three hours today, yet I never found any interesting article like yours.
    It is pretty worth enough for me. In my view, if all
    site owners and bloggers made good content as you did, the net will be a lot more useful than ever before.

    Here is my web-site rise of kingdoms hack apk ios

  26. Hye
    September 11, 2020

    Quality articles is the important to interest the visitors to pay a visit the seven deadly sins grand cross cheats site, that’s what this web page is providing.

  27. William
    September 11, 2020

    Admiring the time and energy you put into
    your site and detailed information you offer. It’s great to come across a blog every once in a while that isn’t the same unwanted rehashed material.
    Fantastic read! I’ve saved your site and I’m including your
    RSS feeds to my Google account.

    my homepage; homescapes coins free (Valerie)

  28. Jocelyn
    September 11, 2020

    Great beat ! I would like to apprentice while you amend your site, how could i subscribe for a blog site?
    The account aided me a applicable deal. I have been a little bit familiar of this your
    broadcast provided shiny transparent concept

    my blog disney sorcerer’s arena free gem offers – Hye

  29. Tammara
    September 11, 2020

    That is a very good tip particularly to those fresh to the blogosphere.
    Simple but very accurate info… Thanks for sharing this one.
    A must read post!

    my blog; south park phone destroyer unlimited cash

  30. Miguel
    September 11, 2020

    We’re a gaggle of volunteers and opening a brand new scheme in our community.

    Your web site provided us with useful info
    to work on. You have done an impressive job and our whole group
    shall be thankful to you.

    Also visit my homepage tabou stories love episodes hack

  31. Duane
    September 11, 2020

    Excellent site. Lots of useful information here.
    I’m sending it to a few buddies ans also sharing in delicious.
    And of course, thanks to your effort!

    Here is my blog archero hack 2020

    September 11, 2020

    this image is actually the finest!

  33. Troy
    September 11, 2020

    Oh my goodness! Awesome article dude! Thanks, However I
    am encountering difficulties with your RSS.
    I don’t understand the reason why I can’t join it. Is there anyone else getting similar RSS
    issues? Anyone that knows the solution can you kindly respond?

    Also visit my website animal crossing pocket camp hack mod [Brook]

  34. เครดิตฟรี
    September 11, 2020
  35. Reagan
    September 12, 2020

    I’m amazed, I have to admit. Seldom do I come across
    a blog that’s equally educative and entertaining,
    and let me tell you, you’ve hit the nail on the head.

    The issue is something which not enough folks are speaking intelligently about.
    Now i’m very happy that I found this in my search
    for something relating to this.

    Also visit my web page best oscillating tool blades

  36. Lelia
    September 12, 2020

    I visited many sites however the audio feature for audio songs current at this website is in fact marvelous.

    my site: my home design dreams hack ios

  37. Marianne
    September 12, 2020

    When I originally left a comment I seem to have clicked the -Notify me when new comments are added- checkbox
    and from now on whenever a comment is added I
    receive 4 emails with the same comment. Perhaps there is a means you can remove me
    from that service? Cheers!

    My web page :: modern combat 5 credits hack pc

  38. Renaldo
    September 12, 2020

    An impressive share! I’ve just forwarded this onto
    a colleague who had been doing a little research on this.
    And he actually bought me breakfast due to the fact that I stumbled upon it for him…
    lol. So let me reword this…. Thank YOU for the meal!!
    But yeah, thanx for spending some time to discuss this matter here
    on your web site.

    Feel free to visit my blog … IDLE Makeover cheats

  39. Lauri
    September 12, 2020

    I constantly emailed this blog post page to all my friends,
    as if like to read it afterward my friends will too.

    Feel free to visit my webpage :: best cabinet table saws 2020

  40. Kiara
    September 12, 2020

    Hi there, I wish for to subscribe for this website to obtain latest updates, thus where can i do it please help.

    my site … cooking fever cheats 2020 ios (Lourdes)

  41. Mai
    September 13, 2020

    I’m gone to tell my little brother, that he should also pay a quick visit this blog
    on regular basis to take updated from most recent news.

    my site … pocket mortys hacks

  42. Romaine
    September 13, 2020

    You actually make it appear really easy along with your presentation but I in finding
    this topic to be actually something which I believe I would never understand.

    It sort of feels too complicated and very large for
    me. I’m looking ahead in your subsequent publish, I will attempt to get the cling of

    Here is my web-site … cooking fever hack

  43. sa gaming
    September 14, 2020

    Oh my goodness! Awesome article dude! Many thanks,
    However I am having difficulties with your RSS. I don’t
    understand why I am unable to subscribe to it. Is there anyone else having similar RSS issues?

    Anybody who knows the answer can you kindly respond? Thanks!!

  44. sa gaming
    September 15, 2020

    Fine way of explaining, and nice post to obtain data concerning
    my presentation topic, which i am going to present in institution of
    higher education.

    September 15, 2020

    Hey there just wanted to give you a quick heads up and let you know a few of the pictures aren’t loading correctly.
    I’m not sure why but I think its a linking issue. I’ve tried it
    in two different web browsers and both show the same

    September 15, 2020

    Hi! Do you know if they make any plugins to assist with Search Engine Optimization? I’m trying to get my blog to rank
    for some targeted keywords but I’m not seeing very good gains.
    If you know of any please share. Many thanks!

  47. sa gaming
    September 15, 2020

    Oh my goodness! Awesome article dude! Many thanks, However
    I am experiencing issues with your RSS. I don’t understand why I cannot join it.
    Is there anybody else getting similar RSS problems?

    Anyone that knows the answer will you kindly respond?

  48. Ervin
    September 16, 2020

    Wonderful article! We will be linking to this particularly great post on our website.
    Keep up the great writing.

    Look at my web site – kim kardashian hollywood hack no survey

Add your Comment


Hey outstanding website! Does running a blog like this require a large amount ...


Wow, superb weblog layout! How lengthy have you ever been running a blog for? ...


Great delivery. Outstanding arguments. Keep up the amazing effort. Here is ...